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When using Aatrix for State and Federal Tax Filing within your payroll software, the information is generated by the payroll software and pushed to the tax forms. If the information is not generating correctly on the tax forms, verify the payroll items are set up in the standard method within the payroll software.
If your payroll items are setup in the standard method, but still are not generating on the form, contact your payroll software support. They will be able to see why this information is not being pushed from the payroll software to the tax forms.
Note: If you are running the W-2s or 1099s and there is incorrect information populating into your Preparer, please contact your payroll software support.