Search Our Knowledgebase (Windows; U.S.)
- Go to https://efile.aatrix.com
- Login. Testing
- Click on "Recover it here." under "Forgot your username/password?".
- Enter the EIN associated with your account and click the "Send Email" button.
- A confirmation email will be sent to the email address on file. The email will contain your login information.
Note: If you are not receiving emails from Aatrix, a filter may be blocking the email. To ensure that you are able to view emails sent by Aatrix, you should add the following email addresses to your contacts:
- helpme@aatrix.com
- efileadministrator@aatrix.com
- efile_system@aatrix.com
- notifications@aatrix.com and;
- efile@aatrix.com.
- Or you can add @aatrix.com as a wildcard in your email system.
