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The program cannot start because api-ms-win-multibyte-l1-1-0.dll is missing from your computer. This issue happens when the computer is not up to date with windows updates. Microsoft KB article KB2999226. If you are unable to take windows updates, then you can download the required updates from this link. https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows.