Incorrect Information on Forms

Read on what to do when incorrect information on forms are generated.

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When using the eFile Solution for ROE filing, the information from the payroll software will get pushed to the eFile Forms. If the information is not generating correctly on the ROE forms, make sure that the payroll items are set up correctly using the standard method.

Once verified that the payroll items are set up in the standard method, but are still not generating correctly on the form, please contact the payroll software support to see why this information is not being pushed to the Aatrix forms as expected. 

Note: If you are processing a T4 or T5018 and incorrect information is populating into your Preparer, please contact your payroll software support. 




Related Pages:






AATRIX eFile Website
http://efile.aatrix.com


Aatrix Support (Windows)

 Available Mondays through Fridays from 8:00am - 5:00pm CST
Phone: 1-701-746-6814
Fax: 1-701-746-4393 
Email: helpme@aatrix.com

Aatrix Live Chat
(Windows)





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