Pulling up a Report Preview

FAQ: When I click on Preview Report it just flashes. How do I pull up the report?

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Question: When I click on Preview Report it just flashes. How do I pull up the report?

Answer: There could be a couple of different issues. 

 

Follow the instructions below:

    • First with the payroll program closed, open your hard drive and go into your "Applications" folder.
    • Go into the Aatrix Top Pay/Ultimate/Paycheck program folder. 

      If there is no Aatrix Form Viewer application in the folder, you will need to contact support at 701-746-6017 or by email at support@aatrix.com for assistance. 

FAQ: When I click on Preview Report it just flashes. How do I pull up the report?

 

    • If there is an Aatrix Form Viewer in your program folder in Applications, then go to your "Documents" folder.
    • Go into the Aatrix Top Pay/Ultimate/Paycheck folder located there.
    • Go into the "Defaults ƒ" folder.
    • Trash / delete the "Pay Defaults" file. 

FAQ: When I click on Preview Report it just flashes. How do I pull up the report?

    • Open your payroll program, it will open a bit differently as the "Pay Defaults" file is rebuilt.
    • Enter your name and then the company name and click "OK". This will only personalize one screen of the payroll program as it opens. 

FAQ: When I click on Preview Report it just flashes. How do I pull up the report?

    • Accept the License Agreement.
    • When asked to register click "Yes" and then just close the web page. 

FAQ: When I click on Preview Report it just flashes. How do I pull up the report?

    • At the Company Selection window, select your company and click "Continue".
    • You will be prompted for a password. Enter the default password which is "password".

FAQ: When I click on Preview Report it just flashes. How do I pull up the report?

    • Once the program is open, go to the "Aatrix" menu in the upper left corner and select "Preferences"
 

FAQ: When I click on Preview Report it just flashes. How do I pull up the report?

    • Check the box "Disable Payment History window on Startup".
    • Check the box "Disable Automatic Help display".
    • Click on the "Security" tab across the top of the window.
 

FAQ: When I click on Preview Report it just flashes. How do I pull up the report?

    • Check the box "Password protect this program".
      • While not required, due to the sensitive nature of the information stored in the payroll program you might want to set a password, or, if there is more than one user of the computer.
      • To set a password, check the box and enter the password on all three (3) levels and click "OK".

FAQ: When I click on Preview Report it just flashes. How do I pull up the report?

    • Go to the "Reports Plus" screen and process the report.

 




Related Pages:







AATRIX eFile Website
http://efile.aatrix.com


Aatrix Support (Mac)

Available Mondays through Fridays from 8:00am - 5:00pm  CST
Phone: 1-701-746-6017
Fax: 1-701-746-4393
Email: support@aatrix.com

Aatrix Live Chat
(Mac)





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