Correcting "Error: PayrollAddlRes is missing from your Document folder" on OS Sierra

FAQ: How do I correct the error, "PayrollAddlRes is missing from your Documents folder." on OS Sierra?

Search Our Knowledgebase (Mac)


Question: How do I correct the error, "PayrollAddlRes is missing from your Documents folder" after updating to OS Sierra?

Answer: This is a known issue with OS Sierra. Currently to correct this:

    • Open your hard drive and go into your Applications folder
    • Go into the Aatrix Top Pay/Paycheck/Ultimate folder.
    • Copy the Aatrix Top Pay/Paycheck/Ultimate program icon in the folder to the desktop. **NOTE - Do not make a shortcut on the desktop but make a copy of the program icon
    • Once you have the Aatrix Top Pay/Paycheck/Ultimate program icon on the desktop drag it back into the Aatrix Top Pay/Paycheck/Ultimate folder in Applications. When prompted that it already exists select Replace.
    • Open the payroll program.



 




Related Pages:







AATRIX eFile Website
http://efile.aatrix.com


Aatrix Support (Mac)

Available Mondays through Fridays from 8:00am - 5:00pm  CST
Phone: 1-701-746-6017
Fax: 1-701-746-4393
Email: support@aatrix.com

Aatrix Live Chat
(Mac)





Feedback

Did this page help you? *