Aatrix :: Obtaining Login Information 

Obtaining Login Information

FAQ: The contact person is no longer with the company. How do we obtain the login information?

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  • If you still have access to the email address we have on file, you can click on "Forgot Login" and the login information will be sent to that email address.
  • If you no longer have access to the email account, you will need to submit on company letterhead:
    • FEIN (Federal Employer Identification Number)
    • New contact name
    • New contact phone number
    • New contact email address
    • Signed by an officer or owner of the company
  • Fax it to 701-746-4393 or scan it to your computer and send it by email attachment to support@aatrix.com.
  • Once the request has been processed, the login information will be sent to the new email address.

Related Pages:

AATRIX eFile Website

Aatrix Support (MAC)

Available Mondays through Fridays from 8:00am - 5:00pm  CST
Phone: 701-746-6017
Fax: 701-746-4393
Email: support@aatrix.com

Aatrix Live Chat


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