Invalid SSN Error in the W-2 Preparer

Read about what happens if the SSN is invalid.

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We are not able to process W-2s with an invalid SSN (Social Security Number).

If an employee has a SSN that starts with a 9, that number is called an ITIN.

ITIN ssn error message.png

Here is documentation from the SSA on ITINs:

An ITIN is an Individual Taxpayer Identification Number that is a tax processing number issued by the Internal Revenue Service (IRS). It is a nine-digit number that always begins with the number 9 and has a 7 or 8 in the fourth digit. (ie. 9XX-7X-XXXX)

IRS issues ITIN's to individuals who are required to have a U.S. Taxpayer Identification Number, but who do not have, and are not eligible to obtain, a Social Security Number (SSN) from the Social Security Administration (SSA).

ITINs are issued regardless of immigration status because both resident and nonresident aliens may have a U.S. tax return and payment responsibilities under the Internal Revenue Code.

Individuals must have a filing requirement and file a valid federal income tax return to receive an ITIN, unless they meet an exception.

  • If a person is eligible to work in the United States, even if they are not a citizen, they can apply for and receive an SSN. It is the employer's responsibility to verify that all the people they have hired are eligible to work in the United States and that means that an employee must have a valid SSN.
  • If the employer cannot get a valid SSN from their employee, they can enter zeroes (000-00-0000) for that employee and it will allow them to continue in the W-2 Preparer.



Additional Information:

Related Pages:

AATRIX eFile Website

Aatrix Support (Windows)

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Phone: 1-701-746-6814
Fax: 1-701-746-4393 

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