Getting Started »

Read our guides and general information to help you get started with Aatrix eFile.

• Enrollment and Requirements
• Managing my eFilings
• Packages, Pricing, and eFile Fees
• Batch Filers
• Other Aatrix eFile Features

Year-end, W-2/1095/1099 Questions »

Read our guides about commonly asked Year-End W-2 and 1099 questions.

• Processing and Form Introduction
• Printing and Reprinting
• History, Saving, and Corrections
• eW-2/e1095/e1099 Information
• W-2/1095/1099 eFiling Service

Troubleshooting / Technical Help

Learn how to troubleshoot most common errors associated with the Preparer.

• Invalid Registration Code
• Internet Connection Error
• Updating Without Internet Access
• Unable to Load Vendor Library
• Unable to Receive Aatrix Emails
• Error Decrypting CD Archive
• Update Issues
• Cannot Convert Input DB
• Session Creation Error
• System Error
• Windows XP Not Supported