Updating State Unemployment Wage Limit

FAQ: I have installed the year end update but my State Unemployment Wage Limit did not update. How do I update it?

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To correct this issue you will need your Customer Number and Tax Table Registration Code. If you do not have them contact support at 701-746-6017 or by email at support@aatrix.com to obtain them.

You will also need your unemployment rate that was assigned by the state.

You can obtain the rate for your company from the State Unemployment agency or from your Accountant.

    • With your payroll program closed, open your hard drive and go into your Documents folder.
    • Go into the Aatrix Top Pay/Ultimate/Paycheck folder located there.
    • Go into the Tax Tables ƒ folder.
    • Trash the contents of the Tax Tables ƒ folder.

Learn what to do when your State Unemployment Wage Limit did not update.

 
    • Open your payroll program, as it opens you will receive an error -43, click "OK" to the error. 
Learn what to do when your State Unemployment Wage Limit did not update.
 

 

    • You will now see the Software Update Available box, below it you will see the Company Selection window.

      Click on the Company Selection window to bring it to the front and click "Quit", then check for and install any updates available.
    • If you are asked to enter a password during the update enter the user password, or more commonly called the computer password.

Learn what to do when your State Unemployment Wage Limit did not update.

 

    • After the updates have been installed the program will open. You will be prompted to enter your Customer Number and Tax Table Registration Code

      Once entered, click "Register".

Learn what to do when your State Unemployment Wage Limit did not update.

 

    • Once you are in the program, go to the Payroll Items screen and verify that the Wage Limit for your State Unemployment has been updated.
    • Double-click on your State Unemployment and enter the rate for the company, then click "OK" and "OK" again to update the changes.

 




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