Correcting "Error: -43 Aatrix TaxBase.tax missing"

FAQ: How do I correct the error, "-43 Aatrix TaxBase.tax missing."?

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Question: How do I correct the error, "-43 Aatrix TaxBase.tax missing."?

Answer: The error indicates that your Tax Tables are missing. 

    • You will need your Customer Number and Registration Code to continue. If you do not have them contact customer support at 701-746-6017 or by email at support@aatrix.com to obtain them.
    • To correct the error, click "OK".
    • You will be prompted that a Software Update is available. Below the prompt, you will see the "Company Selection" screen. Click on it to bring it to the front. Click Quit.
    • Click "OK" to the Software Update Available prompt. 

 

FAQ: How do I correct the error, '-43 Aatrix TaxBase.tax missing.'

 
    • When the update has been completed, click "OK" and enter your Customer Number and Registration Code.
    • If you do not have them contact customer support at 701-746-6017 or by email at support@aatrix.com.
 

FAQ: How do I correct the error, '-43 Aatrix TaxBase.tax missing.'

    • Select your company and click "Continue".
    • Once the program opens, go to the "Payroll Items" screen and double-click on your State Unemployment listed under the green Employer Paid section.
    • Verify the rate entered is the correct rate for the company and click "OK"Click "OK" again to update the changes.



Related Pages:







AATRIX eFile Website
http://efile.aatrix.com


Aatrix Support (Mac)

Available Mondays through Fridays from 8:00am - 5:00pm  CST
Phone: 1-701-746-6017
Fax: 1-701-746-4393
Email: support@aatrix.com

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