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Support Services
Are you new to payroll, working with more than one company, or simply want the flexibility to be able to get service when you need it most? Aatix offers a variety of one-on-one support plans to fit your needs. Each level provides the flexibility and convenience you need to maximize your business efficency.

Support Plans
Purchasing an Aatrix Support Plan will allow you access to our Aatrix Care system with a searchable knowledge base and a searchable QuickTime help knowledge base.

Feature Silver Gold Platinum
Cost per year $79.00 $129.00 $199.00
Phone Minutes: 30min 60min 90min
Aatrix Care Included: yes yes yes
Access to Knowledge Base: yes yes yes
Access to QuickTime Videos: yes yes yes

Other Support Options
Purchasing an Aatrix Support Plan will allow you access to our Aatrix Care system with a searchable knowledge base and a searchable QuickTime help knowledge base.
Pre-Paid Support: $165.00 per hr
Normal Phone Support $35.00 first 10min
Normal Phone Support $4.00 each additional min
eSuppport $15.00 per question

My Aatrix
Log in to My Aatrix today to download updates, submit support questions, and much, much more...

Software Registration
Register your Aatrix Payroll product today to get support, free offers, and much, much more.

Just select the "Online Registration" option under the "Internet" menu in our payroll software to register your software online.
Show me the menu

Documentation
For answers to Frequently Asked Questions, Startup Guides, Product Manuals and more... visit
documentation.aatrix.com

Sign up for a Webcast
In keeping with Aatrix continuing commitment to provide the best technical support avaliable, we have added the ability for you to attend timely webcasts covering topics from Start-up, State Payroll Reporting, Year-end Procedures and more.
Sign up today

Support Contact
Aatix Support is avaliable Monday - Friday from 8:00am - 5:00pm Central Standard Time.
Phone: 1-701-746-6017
Fax: 1-701-746-4393
Email: support@aatrix.com

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